 | | FAQ | Question | |
|---|
| | 00104 | How to restart the Service of Curtain Admin and Curtain Client? | |
| | 00113 | How to add "Additional Protected Directory" in Curtain Admin? | |
| | 00118 | How to open port 24821, 24822 and 8443 in Windows Firewall for Curtain Admin and Curtain Server Plug-in? | |
| | 00123 | How to set Share Exception? | |
| | 00127 | How to backup and restore Curtain Admin policies and audit log manually? | |
| | 00138 | How to reset the passwords when user forgets their password of Curtain Client? | |
| | 00147 | How to set up Send Request in Curtain Admin? (for Installation Guide) | |
| | 00148 | How to set "Watermark for Printouts"? | |
| | 00175 | How to set protection for sub-folder of a share folder? | |
| | 00189 | How to set "Snapshot for Printouts"? | |
| | 00207 | How to disable protection temporarily? | |
| | 00261 | What is Copy-out Form Log / File Operation Audit Log? (for Installation Guide) | |
| | 00263 | How to send Copy-out Form Log / File Operation Audit Log to team heads automatically? | |
| | 00292 | Export list of protected Application permissions | |
| | 00325 | How to Backup Audit Trail Database ? | |
| | 00348 | How to formulate a security strategy for Curtain e-locker? | |
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 | Curtain Client |
| |
| | 00008 | Can Curtain e-locker support Mac or Linux workstation? | |
| | 00009 | What are the system requirements of Curtain Client? | |
| | 00012 | Can users change file extension in Protected Zone? Does it cause data leakage? | |
| | 00014 | Does Curtain e-locker affects Normal applications and files in Non-Protected Zone? | |
| | 00017 | Where does Curtain e-locker do encryption? | |
| | 00018 | What is the encryption algorism used? | |
| | 00019 | Can users steal information by attaching local hard-disk to another PC? | |
| | 00020 | If user's workstation is crashed, can data in Local Protected Directory be recovered? | |
| | 00021 | Does Curtain e-locker support Virtual Private Network (VPN)? | |
| | 00022 | Will data in Protected Zone be leaked to the public through Peer-to-Peer (P2P) software (such as Foxy or BT)? | |
| | 00023 | Can users use USB devices and/or Internet after implementing Curtain e-locker? | |
| | 00030 | An employee is going to leave the company. How to stop this employee to access sensitive documents? | |
| | 00032 | How to check status of Curtain Clients (e.g. version or last online time)? | |