FAQ

   


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Installation Guide


 
 
FAQ No.:00127 
Category:Curtain Admin; Data Recovery; Feature - Audit Trail 
 
Question:How to backup and restore Curtain Admin policies and audit log manually?
 
Answer:Backup Policies & Audit Trail:
1. Backup Policies from existing Curtain Admin, please copy folder and files stated below.
  • C:\Program Files\Coworkshop\Curtain 3\bin\Config
  • C:\Program Files\Coworkshop\Curtain 3\bin\ServerStore.dat
  • C:\Program Files\Coworkshop\Curtain 3\bin\ServerStore.enx

2. Backup Audit Trail files from existing Curtain Admin, please copy files stated below.
  • C:\Program Files\Coworkshop\Curtain 3\bin\Curtain.mdb (it exists in old versions)
  • Backup the whole "Curtain" folder
    • for Windows 2000 / XP / 2003, this folder should be under C:\Documents and Settings\All Users\Application Data
    • for Windows 2008 / 2012 / 2016 / 2019 / Vista / Win 7 / Win 8 / Win 10/ Win 11, this folder should be under C:\ProgramData

      P.S. Folder of admin audit trail and group information (adminlog and admingroup) are protected in 5.0.3273.37 or later version , it can't manually backup, need use new migration tool to export. (refer to FAQ No. 00279)

Restore Policies & Audit Trail:
- In Computer Management, Stop "Curtain e-locker Server" service.
- Restore the folder and files.
- In Computer Management, Start "Curtain e-locker Server" service.