| | FAQ | Question | |
| | 00104 | How to restart the Service of Curtain Admin and Curtain Client? | |
| | 00113 | How to add "Additional Protected Directory" in Curtain Admin? | |
| | 00118 | How to open port 24821, 24822 and 8443 in Windows Firewall for Curtain Admin and Curtain Server Plug-in? | |
| | 00123 | How to set Share Exception? | |
| | 00127 | How to backup and restore Curtain Admin policies and audit log manually? | |
| | 00138 | How to reset the passwords when user forgets their password of Curtain Client? | |
| | 00147 | How to set up Send Request in Curtain Admin? (for Installation Guide) | |
| | 00148 | How to set "Watermark for Printouts"? | |
| | 00175 | How to set protection for sub-folder of a share folder? | |
| | 00189 | How to set "Snapshot for Printouts"? | |
| | 00207 | How to disable protection temporarily? | |
| | 00261 | What is Copy-out Form Log / File Operation Audit Log? (for Installation Guide) | |
| | 00263 | How to send Copy-out Form Log / File Operation Audit Log to team heads automatically? | |
| | 00292 | Export list of protected Application permissions | |
| | 00325 | How to Backup Audit Trail Database ? | |
| | 00348 | How to formulate a security strategy for Curtain e-locker? | |
62 |
| Curtain Client |
| |
20 |
| |
15 |
| Curtain Server Plug-in |
| |
15 |
| |
| | 00012 | Can users change file extension in Protected Zone? Does it cause data leakage? | |
| | 00013 | How does Curtain e-locker handle Copy and Paste? | |
| | 00017 | Where does Curtain e-locker do encryption? | |
| | 00019 | Can users steal information by attaching local hard-disk to another PC? | |
| | 00022 | Will data in Protected Zone be leaked to the public through Peer-to-Peer (P2P) software (such as Foxy or BT)? | |
| | 00028 | Can Curtain encrypted data be decrypted by another company (which is also using Curtain e-locker)? | |
| | 00029 | How to uninstall Curtain e-locker system in the future? any procedures or guidelines? | |
| | 00030 | An employee is going to leave the company. How to stop this employee to access sensitive documents? | |
| | 00033 | If Curtain Client cannot connect to Curtain Admin (due to network problem or failure of Curtain Admin), does it affect normal usage of sensitive information? does it cause data leakage? | |
| | 00034 | Can workstations without Curtain Client access Protected server resource (e.g. Protected share folder)? | |