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 FAQs by Category
 Installation Guide
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| FAQ No.: | 00284 |
| Category: | Advanced Settings |
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| Question: | Sophos endpoint conflict with e-locker client |
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| Answer: | Enter "central.sophos.com" to access Sophos administrator system.
Conflict:
Sophos "APC Violation" setting conflict with E-locker, while launch secure applications, the Curtain client will crash automatically or secure applications launch failed.
Steps:
1. Log in Sophos administrator system.
2. Click "Endpoint Protection" on the left pannel.
3. Click "Policies"
4. Click "Base Policy - Threat Protection".
5. Click "SETTINGS".
6. Uncheck "Use recommended settings" first, then uncheck "Protect processes > Prevent APC violation" setting, click "Save" to exit.
 
7. Update policy on Sophos endpoint agent.
8. Restart computer. |
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FAQ