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FAQ No.:00205 
Category:Curtain Client 
 
Question:How to avoid conflict with Antivirus?
 
Answer:There are many popular antivirus in the market, such as Trend Micro, Kaspersky, Mcafee, 360 Total Security, Avast, AVG and etc. Some antivirus are compatible with e-locker without any problem. However, some antivirus need to add e-locker related files and paths to "Trust list" or "Exception list". Below is the list of file and path:

Path of Curtain drivers and files:
  • 32 bit system: C:\Program Files\Coworkshop\Curtain 3\CBin\
  • 64 bit system: C:\Program Files\Coworkshop\Curtain 3\CBin\ and C:\Program Files (x86)\Coworkshop\Curtain 3\CBin\
  • Drivers: C:\windows\system32\drivers (curtain.sys,CurtainP.sys,CurtainPM.sys,CurtainWfp.sys,CurtainRP.sys, CurtainPD.sys,CrNetFltW.sys)
 
If adding path is not allowed in the antivirus, please add EXE files manually:
  • CrClient.exe
  • CrClientSvc.exe
  • CrCmd.exe
  • CrCmdAppMon.exe
  • CrCmdAW.exe
  • CrCmdW.exe
  • CrCryptFormat.exe
  • CrFileDialog.exe
  • CrProcMonSvc.exe
  • CrShellExecProxy.exe
  • CrUtilSvc.exe
  • CurtainCB.exe
  • CurtainParser.exe
  • CurtainTips.exe
  • PDMWEClient.exe
  • searchmonkey.exe

P.S. Include all EXE files under path of C:\Program Files\Coworkshop\Curtain 3\CBin\ and C:\Program Files (x86)\Coworkshop\Curtain 3\CBin\