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| FAQ No.: | 00205 |
| Category: | Curtain Admin; Curtain Client; Curtain Server Plug-in |
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| Question: | How to avoid conflict with Antivirus?
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| Answer: | There are many popular antivirus in the market, such as Trend Micro, Kaspersky, Mcafee, 360 Total Security, Avast, AVG and etc. Some antivirus are compatible with e-locker without any problem. However, some antivirus need to add e-locker related files and paths to "Trust list" or "Exception list". Below is the list of file and path:
For the Curtain Client
Path of Curtain drivers and files:
- 32 bit system: C:\Program Files\Coworkshop\Curtain 3\CBin\
- 64 bit system: C:\Program Files\Coworkshop\Curtain 3\CBin\ and C:\Program Files (x86)\Coworkshop\Curtain 3\CBin\
- Drivers: C:\windows\system32\drivers (Curtain.sys,CurtainP.sys,CurtainPP.sys,CurtainPM.sys,CurtainWfp.sys,CurtainRP.sys, CurtainPD.sys,CurtainPD2,CrNetFltW.sys)
If adding path is not allowed in the antivirus, please add EXE files manually:
- CrClient.exe
- CrClientSvc.exe
- CrCmd.exe
- CrCmdAppMon.exe
- CrCmdAW.exe
- CrCmdW.exe
- CrCryptFormat.exe
- CrFileDialog.exe
- CrProcMonSvc.exe
- CrShellExecProxy.exe
- CrUtilSvc.exe
- CurtainCB.exe
- CurtainParser.exe
- CurtainTips.exe
- PDMWEClient.exe
- searchmonkey.exe
P.S. Include all EXE files under path of C:\Program Files\Coworkshop\Curtain 3\CBin\ and C:\Program Files (x86)\Coworkshop\Curtain 3\CBin\
For the Curtain Admin and Curtain Plugin
Path of Curtain drivers and files:
- 32/64 bit system: C:\Program Files\Coworkshop\Curtain 3\
- Drivers: C:\windows\system32\drivers (CrNetFltW.sys,CurtainSP.sys)
Related content can be found in FAQ 00043- Does Curtain e-locker conflict with other software (e.g. Anti-virus) |
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