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FAQ No.:00128 
Category:Advanced Settings; Uninstallation 

 
Question:

How to reinstall / delete Curtain related services (i.e. Curtain e-locker Server, Client, Web Service, Process Monitor and Helper)?

 
 
Answer:Curtain e-locker has 4 services. You can follow below steps to reinstall or delete the services.
- Service: Curtain e-locker Server (in Curtain Admin)
- Service: Curtain Web Service (in Curtain Server Plug-in)
- Service: Curtain e-locker Helper (in Curtain Server Plug-in)
- Service: Curtain e-locker Client (in Curtain Client)

Steps to reinstall Curtain related services:
1. Launch Command Prompt (by selecting Start menu > Programs > Accessories > Command Prompt)
2. In Command Prompt, use "cd" command to change directory to corresponding directory
3. Enter corresponding commands to reinstall the services
  • Reinstall Service: Curtain e-locker Server (in Curtain Admin)
    C:\Program Files\Coworkshop\Curtain 3\bin>CrServerSvc -i
  • Reinstall Service: Curtain e-locker Helper (in Curtain Server Plug-in)
    C:\Program Files\Coworkshop\Curtain 3\bin>CrHelperSvc -i
  • Reinstall Service: Curtain e-locker Client (in Curtain Client)
    C:\Program Files\Coworkshop\Curtain 3\cbin>CrClientSvc -i

    e-locker data loss prevention(DLP) - Steps to reinstall Curtain related services
  • Reinstall Service: Curtain Web Service (in Curtain Server Plug-in)
    C:\Program Files\Coworkshop\Curtain 3\Runtime\tomcat6.0.26\bin>service.bat install

    P.S. If found more than one tomcatx.x.xx version folder , Please choose a latest folder.
    e-locker data loss prevention(DLP) - Reinstall Service
    e-locker data loss prevention(DLP) - choose a latest folder


Steps to delete Curtain related services:
1. Launch Command Prompt (by selecting Start menu > Programs > Accessories > Command Prompt)
2. In Command Prompt, use "cd" command to change directory to corresponding directory
3. Enter corresponding commands to delete the services
  • Delete Service: Curtain e-locker Server (in Curtain Admin)
    C:\Program Files\Coworkshop\Curtain 3\bin>SC Delete CurtainServerSvc
  • Delete Service: Curtain e-locker Helper (in Curtain Server Plug-in)
    C:\Program Files\Coworkshop\Curtain 3\bin>SC Delete CurtainHelperSvc
  • Delete Service: Curtain e-locker Client (in Curtain Client)
    C:\Program Files\Coworkshop\Curtain 3\cbin>SC Delete CurtainClientSvc
    e-locker data loss prevention(DLP) - Steps to delete Curtain related services
  • Delete Service: Curtain Web Service (in Curtain Server Plug-in)
    C:\Program Files\Coworkshop\Curtain 3\Runtime\tomcat6.0.26\bin>service.bat uninstall

    P.S. If found more than one tomcatx.x.xx version folder , Please choose a latest folder.
    e-locker data loss prevention(DLP) - Delete Service: Curtain Web Service