FAQ

| | GET A TRIAL | PURCHASE
   


FAQ Home 

Curtain e-locker
Installation Guide
User Guide 

Curtain LogTrace 

Curtain MonGuard


Website Product Page
Curtain e-locker
Curtain LogTrace
Curtain MonGuard 


 
FAQ No.:00246 
Category:Curtain Client 

 
Question:

Curtain client installation prompts NTFS format error

 
 
Answer:When install the curtain client prompt file type does not match. Check the error content to show that the disk is not in NTFS format, but the format of the disk is already NTFS.
If this error occurs, you need to right-click the installation file - run as another administrator to install the client normally.

P.S. If the computer turns off UAC, even if the right click to run as administrator, it is actually a normal user, so hold down shift, then right click, select different user which have administrator right to run.

Format conversion can refer to FAQ 00047 - How to convert FAT32 to NTFS