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FAQ No.:00265 
Category:Advanced Settings 

 
Question:

How to enable password protection for uninstalling Curtain Client?

 
 
Answer:By default, users do not need to enter password for uninstalling Curtain Client. Administrators can enable Password Protection for removing Curtain Client to enhance the security.

Steps to enable Password Protection for uninstalling Curtain Client:
1. In Curtain Admin, select "File > Settings".

2. In Password Management tab, check "Password Protection" of Uninstall Password Under Client Password Management as below.

e-locker data loss prevention(DLP) - Password Protection

3. Enter "OK" to confirm.


Steps to Uninstall Curtain Client with password protection :
1. In Curtain Admin, select Online/Offline in left panel. Then, workstations will be listed out in the right panel.

e-locker data loss prevention(DLP) - Curtain Admin

2. Select workstations and right click to choose "Generate Client Uninstall Password"

e-locker data loss prevention(DLP) - Generate Client Uninstall Password

Then unique password will be generated for each client. These passwords are used for uninstalling Curtain Client in specific workstation.

e-locker data loss prevention(DLP) - unique password

3. In workstation (e.g. VM-Cwin10), uninstall Curtain Client in Windows Control Panel.

e-locker data loss prevention(DLP) - uninstall Client

4. Enter the uninstall password and Click "OK" to proceed.

e-locker data loss prevention(DLP) - Enter the uninstall password

P.S. Each workstation has unique password for uninstalling Curtain Client.

For client-related password protection, please refer to FAQ 00225 - How to change or reset login password for Curtain Admin, Server Plug-in and Client