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| FAQ No.: | 00379  |
| Category: | Licensing; Sales & Marketing  |
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| Question: | Client License Terms for Terminal Server/Remote Desktop Environments
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| Answer: | Client License Terms for Terminal Server/Remote Desktop Environments
1. General Client Licensing
- Each individual workstation or device with the software installed requires a valid client license.
2. Terminal Server/RDS/Citrix/Virtual Desktop Environments
- If the software is installed on a terminal server (e.g., Microsoft Remote Desktop Services, Citrix Virtual Apps, or similar shared hosting environments), a separate Client License is required for each unique device that utilizes the software, regardless of whether they access it simultaneously or at different times.
- Licensing is based on the maximum number of devices with access to the software, not just concurrent connections.
3. Restrictions
- Virtual desktop environments (VDI) follow the same licensing model—each virtual machine accessing the software requires a valid license.
4. Penalties for Non-Compliance
- If the customer is found to be under-licensed, they must purchase the required additional licenses at the current pricing within 30 days of notification.
For related information, please refer to FAQ 00119 - Licensing model of Curtain e-locker |  
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