Curtain e-locker FAQ

FAQ

FAQ No.:	00068
Category:	Curtain Admin; Definitions; Installation


Question:	What is Product Activation?

Answer:	Curtain e-locker has applied Product Activation technology to control license of the software. Customers can apply for Trial License in our corporate website. By default, the trial license is valid for 30 days. They can try and play with the software for evaluation purpose. If they want to extend the evaluation period, they should contact Coworkshop or its authorized resellers for the arrangement. For Curtain e-locker existing customers, product activation should be done at initial setup. And, the software has to be reactivated every year, for the purpose of license control. Coworkshop will assist customers to reactivate the software free-of-charge, even the customers do not join the software annual maintenance. For the procedures of Product Activation, please refer to related documents. When activation is needed, the software will prompt users to remind them every time when Curtain Client or Curtain Admin is launched. Here is the Reminding Message. The software will start to prompt users for the activation 30 days before the expiration date. If the software is not reactivated before the date, users cannot launch Curtain Client and Curtain Admin until activation is done. P.S. Administrators only need to do the product activation in Curtain Admin. Once Curtain Admin is successfully activated, all online Curtain Clients will be activated automatically.